Shipping policy

SHIPPING FULFILLMENT AND DELIVERY TIME

APPAREL

Please allow 1 to 3 business days for order processing and fulfillment. This does not include shipping time. Standard shipping takes an additional 2 to 5 business days for US. Economy shipping takes additional 4 to 8 business days in US.

Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days. 

During the holidays they can take longer.

TOTE BAGS

Please allow 1 to 3 business days for order processing and fulfillment. This does not include shipping time. Standard shipping takes an additional 2 to 5 business days for US. Economy shipping takes additional 4 to 8 business days in US.

Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days. 

During the holidays they can take longer.

WEEKENDER BAGS

Please allow 1 to 3 business days for order processing and fulfillment. This does not include shipping time. Standard shipping takes an additional 2 to 5 business days for US.

hipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days. 

During the holidays they can take longer.

CANDLES

Please allow 1 to 2 business days for order processing and fulfillment. This does not include shipping time. Standard shipping takes an additional 2 to 5 business days for US.

hipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days. 

During the holidays they can take longer.

DESKMATS

Please allow 1 to 2 business days for order processing and fulfillment. This does not include shipping time. Standard shipping takes an additional 2 to 5 business days for US. Economy shipping takes additional 4 to 8 business days in US.

Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days. 

During the holidays they can take longer.

PLEASE NOTE:

ONCE THE ITEM SHIPS YOU WILL RECEIVE YOUR TRACKING NUMBER IF YOU SUPPLIED YOUR EMAIL ADDRESS.

Please keep in mind that delivery dates are estimates and not guaranteed. While we try our best to ensure timely shipments, we’re not able to take responsibility for any delays. Once your package is with the carrier, we cannot be held liable for lost or stolen items.

Once your tracking number shows "delivered," we consider the order fulfilled. If you didn’t receive it, but the tracking says it’s been delivered, please contact your local USPS to check the GPS info on the tracking number. We can’t be responsible for incorrect addresses entered during checkout, and we’re unable to refund it.

If an item is returned due to customers not picking up packages at the post office/complex office/etc., incorrect address, or other customer-facing shipping issues, REVEL MOKI will reship at our discretion only upon correction of address issues and payment of reshipment charges. Items returned for these issues are not eligible for refund. 

Missing packages must be reported within 30 days of the time the package was shipped. Missing packages can be replaced with like items, which may require production/printing time. REVEL MOKI is not responsible for missing packages marked 'delivered' by shipping partners.